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Your care. Your team. Your choice.

You choose the people who support you — often from your own community — and we handle the rest: training, compliance, payroll and ongoing nurse-led support.

Nurse-led support Complex needs expertise Across North Wales

How it Works

You choose your team

People you know and trust—family, friends or local carers.

We set everything up

Recruitment, training, right-to-work checks, payroll, compliance.

Ongoing nurse-led support

Care planning, clinical oversight, reviews, safeguarding, and 24/7 escalation.

What We Can Help With

  • Complex physical health (e.g. spinal injury, acquired brain injury)
  • Long-term conditions & neurodegenerative conditions
  • Learning disability & autism
  • Ventilation, enteral feeding, and other complex packages
  • Rehabilitation, reablement & community living
  • Daytime, waking night, sleep-ins, and respite

Packages are tailored; we’ll design support around you and your goals.

A Closer Look at Our Services

Nurse-Led Personalised Support

Your care is overseen by experienced nurses who ensure safety, quality and confidence every day. We manage medication, delegated clinical tasks and complex healthcare at home, with tailored care plans designed around your routines, preferences and long-term goals.

Key Features:

  • Nurse supervision and clinical oversight
  • Personalised care planning
  • Medication support and management
  • Complex health task delivery

Specialist Complex-Needs Support

For individuals with more advanced physical, neurological or mental-health conditions, we provide nurse-led, person-centred care that builds independence and stability. Each plan is clinically reviewed and adapted to your changing needs, giving structure, reassurance and consistency.

Key Features:

  • Bespoke complex-care packages
  • Specialist physical and neurological support
  • Mental-health care strategies
  • Ideal for 30 + hours of weekly support

Social & Community Engagement

Staying connected matters. We help you keep up with friends, hobbies, and community life, keeping your routines, relationships, and your sense of belonging at the heart of every day.

Key Features:

  • Support to attend appointments and outings
  • Encouraging social interaction
  • Access to local community resources
  • Companionship and confidence building

Respite & Short-Break Support

Reliable short-term care when you or your regular carers need a break. We provide seamless cover that keeps your routines on track and life running smoothly.

Key Features:

  • Planned or emergency respite
  • Continuity with your usual carers
  • Nurse-supervised transitions
  • Peace of mind for families

Family & Carer Training & Support

We equip families and chosen carers with the confidence and knowledge to deliver excellent support. Our nurses provide practical training, supervision and guidance so everyone involved in your care feels capable, safe and supported.

Key Features:

  • Hands-on nurse-led training
  • Refresher sessions and oversight
  • Condition-specific education
  • 24/7 clinical advice when needed

Rehabilitation & Reablement

Helping you regain strength and confidence after illness, injury or hospital discharge. Our goal-based approach works alongside therapy and healthcare teams to rebuild independence at your pace, with structured reviews to track progress.

Key Features:

  • Recovery-focused planning
  • Collaboration with therapy teams
  • Step-down and discharge support
  • Regular nurse-led progress reviews

Is This The Right Support For You?

  • Ideal for 30+ hours/week, but flexible for individual needs.
  • Nurse-led guidance and adaptable staffing that evolves with you.
  • Build a team you trust from your friends, family, or local community.
  • Full support with training, payroll, and clinical oversight.

It’s all about helping you live life on your own terms, with the right support by your side.

A professional carer assisting a client with complex needs in a supportive home environment.

Quick eligibility check

Answer five quick questions (about 90 seconds).

Quick eligibility check

Funding options

Direct Payments (Local Authority)

Use your Health Budget to build your own team; we handle the admin.

NHS Continuing Healthcare

For more complex health-led needs—fully funded; we deliver and manage the package.

Self-funding / mixed

Top up or bridge while assessments are in progress.

Book a free consultation

No pressure, no obligation. A 20-minute call to understand your goals, discuss eligibility and funding, and outline next steps.

Book a free consultation

Mini-FAQ