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Governance & Compliance

CIW Compliance

We are registered with Care Inspectorate Wales (CIW) and fully committed to meeting all regulatory standards and Welsh Government regulations.

Our Regulatory Commitment

HomeCare Direct Wales is registered with Care Inspectorate Wales (CIW), the independent regulator of social care and childcare in Wales. We are committed to meeting and exceeding all regulatory standards set out in the Regulation and Inspection of Social Care (Wales) Act 2016.

Our CIW service registration number is SIN-00015912-WZTF. You can view our full, up-to-date entry on the CIW public register at any time.

  • Full CIW registration and subject to independent CIW inspection
  • Compliance with the Regulation and Inspection of Social Care (Wales) Act 2016
  • Adherence to the Social Services and Well-being (Wales) Act 2014
  • All staff trained to meet CIW standards and requirements
  • Transparent reporting and continuous improvement
  • Regular internal audits aligned with CIW inspection framework

Registration Details

Regulated service
Domiciliary support service
Registered provider
Homecare Direct Limited
CIW service ID
SIN-00015912-WZTF
Date of registration
15 December 2025
Responsible Individual
Kaileigh Shaw
Care and support for
Adults
Operating area
North Wales

About Care Inspectorate Wales

Care Inspectorate Wales (CIW) registers, inspects, and takes action to improve the quality and safety of services for the well-being of the people of Wales. As a registered provider, we welcome inspections and use feedback to continuously improve the quality of care we deliver.

Adroddiad Blynyddol 2025/2026

Ein Hadroddiad Blynyddol diweddaraf a gyflwynwyd i Arolygiaeth Gofal Cymru (AGC), wedi'i gyhoeddi yn unol â'n dyletswyddau rheoleiddiol.

Lawrlwythwch yr Adroddiad Blynyddol 2025/2026

View Our Governance Framework

Learn about how we ensure the highest standards across all services.

View Governance

Cwestiynau Am Ein Llywodraethu?

Mae ein tîm yma i ateb unrhyw gwestiynau sydd gennych am ein fframwaith llywodraethu, cydymffurfiaeth, neu safonau ansawdd.

Cysylltwch â Ni