Terms of Service

1. Introduction

Welcome to HomeCare Direct Wales (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our website at www.homecaredirect.wales (“the Website”).

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website.

2. Intellectual Property Rights

Unless otherwise stated, all content, trademarks, graphics, logos, text, images, and other materials on this Website are owned by HomeCare Direct Wales, its parent company, or its licensors, and are protected under applicable UK intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to view and download material from this Website for personal, non-commercial use only.

You must not:

• Reproduce, distribute, or republish Website content without our prior written permission.
• Sell, rent, sublicense, or otherwise commercialise any Website material.
• Use the Website in a way that could damage, disable, or impair it, or interfere with others’ lawful use.

3. Acceptable Use Restrictions

You must not use the Website:

• In any way that breaches applicable laws or regulations in England and Wales.
• For any fraudulent or harmful purpose.
• To upload or transmit defamatory, offensive, or unlawful material.
• To attempt to gain unauthorised access to any part of the Website, the server on which it is hosted, or any related systems.

4. Website Information and Disclaimer

The information provided on this Website is for general informational purposes only. While we make reasonable efforts to keep content accurate and up to date, we make no representations or warranties—express or implied—regarding:

• Accuracy
• Completeness
• Reliability
• Suitability
• Availability

Your use of the Website and reliance on any information is entirely at your own risk.

Nothing on this Website constitutes professional clinical, legal, or financial advice.

5. Limitation of Liability

To the fullest extent permitted under the laws of England and Wales, we will not be liable for any:

• indirect or consequential loss or damage,
• loss of data,
• loss of revenue, business, or profits,
• or other losses arising from your use of (or inability to use) the Website.

This clause does not limit liability where it cannot legally be excluded, such as for death or personal injury caused by negligence or for fraudulent misrepresentation.

6. External Links

This Website may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of any external sites. Access to such websites is at your own risk.

7. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, store, and use your personal data in accordance with the Data Protection Act 2018 and the UK GDPR.

8. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the Website following changes indicates your acceptance of the revised Terms.

9. Governing Law and Jurisdiction

These Terms and your use of the Website are governed by the laws of England and Wales.

You agree that any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.