Nurse-led home support designed around patient choices. We help families across North Wales achieve continuity, safer transitions, and better outcomes.
All packages are tailored to assessed needs and individual goals.
We provide end-to-end delivery for complex, health-led care packages, managing all clinical and operational aspects under our nurse-led governance framework.
We empower client choice by managing recruitment, training, payroll, and compliance, while the individual and their family direct the support.
Our integrated approach ensures seamless support where needs span both health and social care, fostering collaboration between all stakeholders.
We facilitate timely hospital discharges and deliver reablement or time-limited interventions to stabilise individuals safely at home.
Ensuring compliance with national standards.
Our nurse-led model provides robust clinical oversight for all care packages.
Rigorous DBS checks, right-to-work confirmations, and reference verifications for all staff.
Bespoke, role-specific training with mandatory refresh cycles and competency sign-offs.
Clear protocols for safeguarding, incident management, and learning from events.
Strict processes for medication documentation, audits, and administration where applicable.
Dynamic risk assessments and person-centred care plans with defined review cadences.
Secure data handling compliant with UK GDPR and DPA 2018.
Robust plans for emergency escalation and service continuity.
% of planned hours delivered by the same core team.
Tracking readmission rates within a 90-day period.
Measuring client and family satisfaction.
Monitoring and minimizing missed or late visits.
Timely resolution and application of learnings.
Custom reports tailored to commissioning needs.
We provide monthly dashboards, quarterly quality reports, and anonymised aggregate outcomes on request.
Our rate-card bands are available on request, providing clear and transparent costs for all packages. We work with commissioners to deliver value and achieve outcomes efficiently.
Request rate cardSustainability
HomeCare Direct's personalised care model reduces travel demand by building stable care teams around individual clients, which improves continuity of care while also reducing travel-related carbon emissions.
Read our Sustainability Statement →